Frequently Asked Questions

If you have general or technical questions about the eBook, then you will find the right answer here in the FAQ. Just as for topics as payment, file types, etc. If you do not find a suitable answer or if you have questions regarding the content of the eBook Differential Diagnosis of Rheumatic Diseases and Musculoskeletal Disorders, please do not hesitate to contact us. We will be happy to answer all your questions.

What are eBooks?

eBooks are digital products that are an alternative to printed books. Compared to printed books, eBooks can contain images, videos, audio files and other multimedia content in addition to the regular text. Another advantage is that you can purchase new titles directly from the device at any time. Thus, you can always carry your entire library with you without worrying about weight, or space.

To read/play such a medium, a suitable end device is required. This can be an eReader, smartphone, tablet, or computer.

How do I install the eBook?

The eBook does not need to be installed. Depending on the format in which you download the eBook, only the appropriate software is needed. Here you have suggestions for the respective file formats.

On which devices can I read the eBook?

You can read the eBook on your computer, smartphone, tablet or any dedicated eReader device.

Can I also read my eBook on a Kindle eBook Reader?

Absolutely. After downloading, you can transfer the file to a Kindle eBook Reader or any other brand of device you wish to read the eBook on.

In which format will I receive my eBook?

The eBook is provided in the following file formats: PDF, EPUB, MOBI, AZW

I can't find the eBook on Amazon Kindle, Apple Books and other marketplaces. Why?

The publisher of the book is Rheuma Schweiz. Rheuma Schweiz does not yet offer its own books on other marketplaces. For this reason, the eBook can be ordered exclusively through this website.

Is the book also available in print format?

No, currently the eBook can only be purchased in a digital version.

In which languages is the eBook available?

Currently there is only the English version available.

How can I buy the eBook?

Steps

  1. Choose the “Download it now” or “Download the eBook” option to add the eBook to the cart.
  2. Go to the cart.
  3. Enter your billing details.
  4. Click “Process payment”.
  5. Download your eBook in the appropriate file format
  6. Additionally, you will receive the download links by mail

What are the payment options?

The eBook can be purchased by credit card or PayPal.

What credit cards are accepted?

American Express, Mastercard, Visa

How often can I download the eBook after purchase?

The number of downloads is limited to 3 for each file format. Please consider that the download is intended for a single user and not for sharing. It is for your convenience that we provide the product DRM-free.

How long after purchase will the eBook be available for download?

You can download your eBook for up to one month after purchase.

Do I need an internet connection to read the eBook?

No, once the eBook is downloaded, it can be read without an internet connection.

Do I need any additional software to read the eBook?

Depending on the format in which you download the eBook, only the appropriate software is needed. Here you have suggestions for the respective file formats.

EPUB

macOS/iOS: built-in Books app or 3rd party software.
Windows/Android: software from 3rd party provider

MOBI

Software from 3rd party provider
(macOS, Windows, iOS/Android)

AZW

Kindle eReader or 3rd party software
(macOS, Windows, iOS/Android)

PDF

Standard PDF reader (macOS, Windows, iOS/Android).

eReader devices usually have standard software for reading eBooks pre-installed.

I have a problem with payment/download, who can I contact?

If you have any questions or problems with the purchase or download process, you can always contact us via the contact form. We will respond to your request as soon as possible.